Protecting clients’ privacy is our first priority.
Tiger Enterprise Corporation（「Tiger Family®」）cares about your privacy. This Private Policy Statement tells you about is about what information we would collect from you and what we would do about them and also explains our security policy.
Please read this Privacy Statement carefully. Your use of this Website (www.tigerfamily.hk) means that you have accepted this Privacy Statement. If you are unwilling to be bound by the following terms, please do not use this Website.
1. Collection of Data and its purposes
For the purpose of providing our products and services, you may be requested to provide personal data. Without the appropriate information Tiger Family® may be unable to handle your request. The information collected may include, but is not limited to name, gender, contact details including telephone number and/or email address.
You agree to provide to Tiger Family® such information voluntarily. You agree and understand that any and all of the Data you provided to Tiger Family® will be collected and used as follows:
(a) Offering, selling and distributing related products and services;
(b) Facilitating us in providing and enhancing our products and services, including designing and providing Tiger Family® products and services that may better meet your personal preferences and interests;
(c) About our products and services, events and marketing promotion;
(d) Communicating with you including handling your requests and enquiries
(e) When you browse our site, our server will automatically record the related path, including IP address, time, type of browser, browsed and clicked links – for reference for the improvement of our website. This record will only be utilized internally and will not be made public.
2. Personal Data (Privacy) Ordinance
Tiger Family® make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) (the “Ordinance”) under the laws of Hong Kong.
3. Direct Marketing
From time to time, we may conduct direct marketing of our products or services via e-mail, direct mail, telemarketing and/or other forms of communication you submit to us for such purposes. We are not allowed to use or transfer to others your personal data for direct marketing purposes without your consent. By providing us your personal data in response to our requests for direct marketing purposes, you consent to your personal data so provided being used or transferred to a third party by us for such specified purposes.
4. Security of Data
Tiger Family® will use various security technologies and procedures to protect your Data from unauthorized access, use or disclosure. Because of the nature of Internet, Tiger Family® cannot guarantee the security on any transfer of Data.
However, Tiger Family® will take all practical and feasible measures to ensure any Data collected by this Website or this Application will not be intercepted by any third party.
You must read the relevant privacy statement carefully before you provide your Data to them. Your provision of your Data to any third party has nothing to do with Tiger Family® and Tiger Family® will not have any responsibility for such
If Tiger Family® receives relevant Data from a third party, it will retain the information in the usual strict secured and confidential standards.
5. Disclosure of Personal Data
Your personal data we hold will be kept confidential but we may provide or disclose it to the following persons (whether within or outside Hong Kong) except that we will not provide your personal data to another person for it to use in direct marketing:
(a) With other companies as necessary for the operation of our site.
(b) With our suppliers and service providers working for us, such as payment processors and delivery/logistics companies.
(c) With our professional and legal advisors.
(d) With third parties engaged in fraud prevention and detection.
(e) With web analytic service and tools developed or provided by Third Party Providers (e.g. Google Analytics provided by Google, Inc.)
(f) With law enforcement or other governmental authorities, e.g. to report a fraud or in response to a lawful request.
(g) In the event that we sell any business assets, the personal data of our customers may be disclosed to a potential buyer. In this event, we will make reasonable attempts to ensure the buyer will be bound by the terms of this Privacy Policy.
(h) Otherwise where we have your consent or are otherwise legally permitted to do so.
6. Amendments to Privacy Policy
The privacy protection policy of this website will be revised at any time in response to needs, and the revised terms will be published on the website.
7. Your Privacy
Requests for access and correction of personal data or for information regarding policies and practices and kinds of data held by us should be addressed in writing and email to support@tigerfamily.com.
A reasonable fee may be charged to offset our administrative and actual costs incurred in complying with your data access requests.
If you do not wish to receive any direct marketing communications, please email your request together with your name to support@tigerfamily.com.
Your un-subscription will come into effect within 10 business days upon receipt.
