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52 years of experience

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3 year warranty — 30 days returns

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FAQ

FAQ

How does the smart closure (fidlock) work?

Intuitive for children – just with one hand, grasp to open, drop the flap to close! less fumbling and more confidence for kids. 180-degree opening access enables the child to pack and unpack extremely easy. No more lost items, everything in plain sight.

Why is Tiger Family special?

It's not just about making a product; it's about making a difference. Through researches, product development, new technologies, customer journeys and feedback, we work together to achieve one goal – design with love, planet and people in mind, to create the best ergonomic school bags for our children. We're not just designing school bags; we're crafting a brighter future.

What does ergonomical mean? 
  • Our 9-Point Supportive System is ergonomically designed to provide optimal support to a child's spine, back and hips. The robust structural enables our school bag to stand on its own with full support and stability.
  • Our dual adjustable chest strap & padded hip belt system and padded S-shaped shoulder straps are especially engineered to redistribute weight evenly all the way from shoulders to the pelvis.
  • The perfect combination of our unique slant design and the 3D breathable multi-layered mesh back padding gives ideal fit to a child's neckline, shoulder slant and spine curvature.

Sustainability

How is the school bag made from ocean-waste created?
  1. Partnering with Oceanworks. Ocean bound plastics are collected within 50km of waterways and coastal area and beaches to keep them away from getting into the ocean.
  2. The PET portion of the waste is cleaned, sorted and pressed into pellets to make up the raw material for the school bags. Other waste is fed to its suitable recycling process.
  3. The pellets are processed into robust yarn and furthered processed into fabric for the collection.
  4. Designed with love for our planet, the collection is created through our own reliable production facilities with full transparency of the entire supply chain.
Where is the bag sourced from/made?

We are now using two kinds of upcycling fabrics regenerated according to the Global Recycled Standard to create our Go Ocean and Go Green Editions.

We have transparent supply chain. All materials are ethically source from REPREVE® Our Ocean™. Final assembly takes place in our state-of-the-art facility.

We are regenerating ocean waste into durable and high quality fabrics. Protecting our natural resources and reduce our environmental impact by giving ocean plastic waste a new life.

How green/sustainable are we? 
  • [certifications + explanation]
  • We created World’s First Ergonomic School bag made of Ocean Waste. It’s more than just a bag, our research into children’s habits enabled us to design a collection that is ergonomically designed, structural and functional. Truly sustainable and impactful.
  • Our Go Ocean Collection features fabrics made from 100 percent recycled ocean bound plastics and FSC certified papers.
  • Each Go Ocean School bag repurposes the equivalent of 280g of plastics, creating a much smaller carbon footprint with each step we take!
  • This helps to reduce greenhouse gases and protect our climate since one ton of recycled plastic saves 2 tons of crude oil and up to 1.6 tons CO2, which would be used in the production of new plastic.

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